Refund Policy

If you change your mind before Tanu has sent you her first reply, email support@tanuagarwal.in and you'll get a full refund, no questions asked. Nothing has been delivered yet at that point.

The first reply is expected within 24 hours of your payment. If more than 48 hours pass and you have received no message on the WhatsApp number you provided, you are entitled to a full refund. Email us with your payment reference and we will process it.

Once the conversation has begun, the service is being actively delivered and refunds are no longer automatic. If something has genuinely gone wrong, write to us and explain — we would rather resolve it than have you feel you wasted your money.

Coaching is guidance, not a guaranteed outcome. A refund is not available on the basis that a particular person did not reply to you, did not agree to meet, or that a relationship did not develop. Those results depend on other people and are outside anyone's control, which is why they are never promised anywhere on this site.

If you were charged more than once for the same purchase, or charged without receiving a working confirmation, email us with your payment reference and we'll refund the duplicate or failed charge.

Approved refunds are issued back to the original payment method via Easebuzz and typically reflect within 5–7 business days, depending on your bank or payment provider.

For refund requests, email support@tanuagarwal.in with your payment reference. See also our Terms of Service.